Join the Team at Clean Beauty Bham
Clean Beauty Bham is building a calm, supportive environment for both clients and practitioners.
We are currently seeking a Front Desk Coordinator to help create a welcoming and organized experience for everyone who walks through our doors.
About Clean Beauty Bham
Clean Beauty Bham is a holistic skin and scalp spa rooted in clean ingredients, nervous system care, and reverence for the body as sacred space.
We offer thoughtful, non-toxic treatments and products designed to support long-term skin health, inner balance, and embodied well-being.
We are seeking a grounded and welcoming Front Desk & Office Manager to serve as both the heart of our client experience and the operational backbone of the spa.
About the Role
This position blends front desk hospitality, client coordination, retail support, and office management into one integrated role.
You will be the first point of contact for clients while also helping steward the systems that allow the spa to run smoothly and sustainably.
This role is ideal for someone who enjoys ownership, follow-through, and being the steady presence behind the scenes.
Responsibilities are clearly defined and introduced with training and support.
Schedule & Availability
This role supports the daily operations of Clean Beauty Bham during open business hours.
Expected schedule:
• Tuesday: 9:00 AM – 5:00 PM
• Wednesday: 9:00 AM – 5:00 PM
• Thursday: 9:00 AM – 6:00 PM
• Friday: 9:00 AM – 4:00 PM
The spa is closed daily from 1:00 PM – 2:00 PM for a mid-day reset.
This position is expected to work during these core operating hours.
Additional hours may occasionally be requested for team meetings, training, or special events.
Scope & Support
This role is designed to be focused, supported, and sustainable.
Responsibilities will be introduced gradually with clear training and documentation. You are not expected to “do everything,” but rather to steward defined systems and the front desk experience with consistency and care.
Expectations and priorities will be communicated clearly. As the business grows, responsibilities may evolve thoughtfully and collaboratively.
Key Responsibilities
Client Experience & Front Desk
• Greet clients warmly and hold a calm, welcoming presence
• Manage booking, scheduling, and appointment flow
• Respond to client inquiries in person, by phone, and via email or text
• Support client follow-up before and after appointments
• Maintain confidentiality and professionalism
Retail & Sales Support
• Process service and retail transactions
• Support retail sales through education and client care (not pressure)
• Maintain retail displays and organization
• Assist with restocking and basic inventory tracking
Office & Operations Management
• Oversee daily front desk and office operations
• Maintain organized digital and physical records
• Order and manage front desk and office supplies
• Serve as point of contact for vendors as needed
Administrative & Systems Support
• Support invoicing, expense tracking, and basic reporting
• Maintain scheduling, POS, and CRM systems
• Coordinate with the bookkeeper as needed
• Help document and maintain standard operating procedures
Founder Support
• Translate direction into execution
• Take ownership of assigned systems
• Close loops and follow through on open items
This Role is a Great Fit if You
• Enjoy working with clients and being the welcoming face of a calm space
• Take pride in organization, reliability, and follow-through
• Prefer clear expectations and ownership of your responsibilities
• Feel grounded supporting others behind the scenes
• Thrive in a wellness-oriented environment
Qualifications
• 2+ years experience in front desk, hospitality, office management, or client services
• Strong communication and interpersonal skills
• Comfort with booking systems, POS systems, and basic technology
• Detail-oriented with excellent follow-through
• Ability to multitask while remaining calm and present
Compensation & Benefits
Compensation
• $20/hour
• Paid training
Bonuses
• Quarterly performance bonuses based on retail sales
Wellness & Lifestyle Benefits
• Regular complimentary skin and scalp care services
• Employee discounts on retail products
• Employee discounts on additional spa services beyond monthly care
Work Environment
Clean Beauty Bham is a supportive, values-driven workplace built around calm, thoughtful care.
You can expect clear scope and expectations, a respectful working environment, and opportunities for growth as the business expands.
Apply
If this role feels aligned, we would love to hear from you.
Please complete the application form below and include a short note about why you are interested in joining the Clean Beauty Bham team.
A Different Approach to Beauty
At Clean Beauty Bham, beauty is not something forced or manufactured. It emerges when the body is supported, tension softens, and care is given with intention. Our work is rooted in respect for the body’s natural design and a belief that true beauty reflects genuine well-being.