Privacy Policy

Last updated October 3, 2026

Clean Beauty Bham LLC ("Clean Beauty Bham," "we," "us") operates the spa at 2015 Stonegate Trail, Unit 101, Vestavia Hills, AL 35242 and the website cleanbeautybham.com. This policy explains what information we collect when you visit our website, book an appointment, purchase products, or come in for services, and how we use and protect it.

Information we collect

• Contact details: name, phone number, email address and mailing address.
• Appointment and intake information: the services you book, your appointment history, and what you share on intake forms, such as skin and scalp concerns, allergies, sensitivities and product preferences.
• Payment information: card details and transaction records. Card payments are processed by our payment providers; we do not store full card numbers.
• Communication preferences: whether you'd like to hear from us by email, text message, or both.
• Messages: anything you send us by form, email, text or phone.
• Website and device information: IP address, browser type, pages visited and similar information collected automatically through cookies and analytics tools.

We collect this information directly from you, automatically when you use our website, and from the service providers that help us run our business (such as our booking, payment and email systems).

How we use your information

• To schedule and provide your services, and to prepare treatments around any allergies or sensitivities you share.
• To process payments, memberships, gift certificates and class registrations.
• To send appointment confirmations and reminders.
• To send news, events and offers, if you've chosen to receive them.
• To answer your questions and improve our services and website.
• To keep our website and records secure, and to meet legal requirements.

Your intake and health information

Information about allergies, sensitivities, and skin and scalp concerns is used only to plan and provide your care. It is kept confidential, is not used for marketing, and is never sold or shared, except where required by law. Clean Beauty Bham is a spa, not a medical provider, and our services are not medical treatment.

Text messages (SMS)

If you agree to receive text messages, we may text you about appointments, your account and, if you've opted in, news and offers. Message frequency varies. Message and data rates may apply. Reply STOP at any time to stop receiving texts, or HELP for help.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent will not be shared with any third parties.

How we share information

We do not sell your personal information. We share it only:

• With service providers that help us run the business, such as booking, payment processing, email and text messaging, and website hosting. They may use it only to provide those services to us.
• When required by law, or to protect the rights and safety of our clients, our business or others.
• If the business is sold or transferred, as part of that transaction.

Cookies and analytics

Our website uses cookies and similar tools to understand how visitors use the site and to measure our advertising. You can turn off cookies in your browser settings; some parts of the site may not work as well without them.

Links to other websites

Our website links to other sites, including our booking platform and our sister company, ReSourced Apothecary. We are not responsible for the privacy practices of those sites.

Children

Our website is not intended for children. Services for clients under 19 must be booked by a parent or guardian, who provides any information needed for the appointment.

Security and how long we keep information

We use reasonable measures to protect your information, though no system is completely secure. We keep information for as long as we need it to provide services, keep accurate business records and meet legal obligations.

Your choices

• Emails: use the unsubscribe link in any marketing email.
• Texts: reply STOP.
• Access, correction or deletion: contact us to ask for a copy of the information we hold about you, to correct it, or to have it deleted. Some records may need to be kept for legal or tax reasons.

Changes to this policy

We may update this policy from time to time. Changes are posted on this page with a new "last updated" date.

Contact us

Clean Beauty Bham LLC
2015 Stonegate Trail, Unit 101, Vestavia Hills, AL 35242
(205) 583-6232 · [email protected]